When we met Dr. Walters and her husband John last year and assessed their business, their profit was less than 3%. They knew they could do a lot better, so they decided to work with InSPAration Management.
Transformation steps:
Here are their year-end results: Drum roll please…
“Joining the InSPAration Management High Achiever program was the best thing we did.
We are so happy with what we accomplished and will continue to accomplish now that Dori and her team are helping us open a second location and expand our team! The best advice we can give other medspa owners is not to reinvent the wheel. InSPAration Management have everything you need on MedSpa Biz University. Thank you, highly recommend them!”.
He purchased an unsuccessful medspa during the Pandemic. He needed to hire a team and get them trained so he could launch. He went searching for a consulting firm to hire. He found InSPAration Management. He called and scheduled a Success Planning Session, and realized he could use our help. He joined in 2020 and became a member.
An effective business model for medical spas. He put his entire team through MedSpa Biz University. They studied for eight weeks during the shutdown. The team was preparing for implementation. Once they were able to open, they implemented all the strategies and systems they learned from Medspa Biz University.
“Just do what Dori and her team tell you to do and you too, will succeed! Becoming part of InSPAration Management is the best investment I made to help us succeed! Don’t reinvent the wheel, what they have works”.
Denise opened Complexions over 30 years ago, though she was generating revenue, she was not very profitable. I was speaking at a conference when we first met. Denise was in “overwhelm” mode. She was working super hard, had over 100 employees and she was being pulled in a thousand direction. Her business lacked structure, systems and effective strategies to have it run on auto-pilot.
We began with a financial assessment, and we realized immediately that her compensation was way too high and was eating up all the profits. We did the Fresh Start program. The program included a new compensation role-out and new team structure. We implemented department leads to help Denise with the daily management, we did team training on how to increase the revenue per guest and set bonuses accordingly to motivate the team and pay on performance. They went through the MedSpa Biz University and a major implementation of the business model we teach.