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METHOD:PUBLISH
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X-ORIGINAL-URL:https://medspabizu.com/
X-WR-CALNAME:Medspa Biz University
X-WR-CALDESC:Elevate Your Success
REFRESH-INTERVAL;VALUE=DURATION:PT1H
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BEGIN:VEVENT
CLASS:PUBLIC
DTSTART;TZID=America/New_York:20260713T140000
DTEND;TZID=America/New_York:20260713T150000
DTSTAMP:20251107T170500
UID:MEC-ebc2aa04e75e3caabda543a1317160c0@medspabizu.com
CREATED:20251107
LAST-MODIFIED:20251111
PRIORITY:5
TRANSP:OPAQUE
SUMMARY:Brewing Brilliance – The Experience & Retention Formula
DESCRIPTION:Brewing Brilliance – Leadership Track – Held every second Monday of the month at 2 pm eastern.\nClient loyalty is not accidental it’s built through consistency, training, and leadership. In this module, you’ll learn how to evaluate your guest journey, identify service gaps, and create touchpoint systems that deliver memorable “wow” experiences every time. You’ll guide your team through communication standards, client engagement techniques, and service protocols that elevate satisfaction.\n
URL:https://medspabizu.com/events/brewing-brilliance-8/
ORGANIZER;CN=MD Business Advisors:MAILTO:
CATEGORIES:Brewing Brilliance,Online MBU Educational Modules
LOCATION:Virtual Online Event
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